Mixed Martial Arts Online Store FAQ

Who is Mixed Martial Arts LLC?
Mixed Martial Arts LLC is a Massachusetts Corporation that owns and operates the website MixedMartialArts.com, among other endeavors in the field. Our offices are located in Amherst, Massachusetts. We have been in business and selling products online since 1998, with an impeccable record of customer service. Read a independant review our our store from mmaMixer.com

What is your contact info?
Mixed Martial Arts LLC
1240 South East Street, Amherst, MA 01002 USA
Phone: 877.513.2258 9am-5pm EST
Fax: 617.321.4058

Security
All transmissions of secure information occur with 128 bit encrypted packets, the highest level of security available on the Internet.. Our site is registered with Thawte Secure Site Services (seal is provided for confirmation). Credit cards and expiration dates are encrypted on our secure server, and stored only temporarily. We charge your card only upon shipment of your products, at which point we permanently delete your card number. Your personal information is kept in complete confidentiality.

How much is shipping a Mixed Martial Arts DVD set?
Shipping and handling is free for all orders shipped via Media Mail within the continental United States. Domestic orders can be shipped via Priority Mail for an additional charge; this charge varies depending upon your location, but is generally under $10. International orders are $13.00.

How much is shipping a Mixed Martial Arts book or books set?
Shipping and handling for all books orders shipped within the continental United States varies depending upon your location and order size, but generally costs around $10. International orders vary great depending upon the country of destination.

How soon will I receive my order?
All orders received by 10:00 am on a weekday are shipped same day. Within the continental US, domestic orders are shipped via USPS Media Mail (unless Priority is requested). You are provided via email with a USPS.com tracking number. Depending upon the distance from Massachusetts, Media Mail takes from two to ten days. Priority mail generally takes from two to five days.

International orders are sent via Air Mail, which generally takes from 6 to 15 days. Customs, which is beyond our control, occasionally holds up the process for an additional period of time.

Return Policy
If for any reason you are unsatisfied with the product, return it to us for a prompt refund. If the order is defective in any way, let us know using this form at your earliest convenience, with a description of the problem, so that we can correct the problem promptly.